What do you really know about patient loyalty?
loyal patients are invaluable. They drive revenue up, drive costs down, and end up healthier than their disloyal counterparts. →
Solving the patient loyalty puzzle
Most health system leaders know not to take patient loyalty for granted. →
The value of Real-time feedback: Insights from early adopter CareMount Medical
Discover why New York’s largest multi-disciplinary medical group seized the opportunity to engage 100% of their customers. →
Highlights from NRC Health Symposium
This year’s Symposium was an edifying experience for us at NRC Health. →
Are these three patient-loyalty myths holding your organization back?
Patient loyalty may be healthcare’s most valuable prize. Like every business, healthcare organizations see enormous benefits when they retain their customers. First, →