What Healthcare Leaders are saying

“NRC Health has given a voice to our patients. I hear from patients all the time. They appreciate that we’re giving them an opportunity to share their feedback and feel valued and seen. That wouldn’t happen without NRC Health.”

~Nick DeStefano, Service Excellence
Process Manager, McLeod Health

“I’m not from healthcare. I still consider myself an outsider. One thing that I do appreciate is what NRC does for all these hospitals. And I wish in my previous industries, I had someone like NRC providing me with that insight.”

~Jorge Torres,
JIT Associates

“NRC’s been great because they actually give us the personalized care that we need in order to threat our patients. So, they have been active in any questions that we have…its been great.”

~Hester Villanueva, Director of
Operations, Virtua Health

“We have a really good pulse check on what our patients want because of NRC. By putting that data in front of the key stakeholders, it makes it a real analysis and real clear direction on where the improvements lie.”

~Jonathon Geis, Patient Experience
Analyst, Dayton Children’s Hospital

“For a caregiver to get that feedback is very important to them because it makes them feel valued. And to know that they made an impact, no matter how small they thought the gesture was – that is what NRC allows us to do.”

~Merridith VonHartitzsch, Director of
Consumer Insights, Mercy Health

What Healthcare Leaders are saying

“One of the things I like about NRC, they’re very forward thinking and very progressive.”

~Jeff Gregory, Patient Experience Manager
Maine Medical Center

“NRC Health has given a voice to our patients. I hear from patients all the time. They appreciate that we’re giving them an opportunity to share their feedback and feel valued and seen. That wouldn’t happen without NRC Health.”

~Nick DeStefano, Service Excellence
Process Manager, McLeod Health

“I’m not from healthcare. I still consider myself an outsider. One thing that I do appreciate is what NRC does for all these hospitals. And I wish in my previous industries, I had someone like NRC providing me with that insight.”

~Jorge Torres,
JIT Associates

“NRC’s been great because they actually give us the personalized care that we need in order to threat our patients. So, they have been active in any questions that we have…its been great.”

~Hester Villanueva, Director of
Operations, Virtua Health

“We have a really good pulse check on what our patients want because of NRC. By putting that data in front of the key stakeholders, it makes it a real analysis and real clear direction on where the improvements lie.”

~Jonathon Geis, Patient Experience
Analyst, Dayton Children’s Hospital

“For a caregiver to get that feedback is very important to them because it makes them feel valued. And to know that they made an impact, no matter how small they thought the gesture was – that is what NRC allows us to do.”

~Merridith VonHartitzsch, Director of
Consumer Insights, Mercy Health

The best products and a team that’s committed to your success

Improve Care | Enhance Performance | Catalyze Growth

At NRC Health, we’re your partner. Working together, we bring solutions to your biggest challenges and help you connect with patients as unique individuals to revolutionize the care experience for everyone. For over 40 years, we’ve earned the trust of the nation’s leading healthcare organizations to help them understand what matters most to each patient, caregiving teams and communities. We help mission-driven organizations turn aspiration into action. Join us and leverage the power of Human Understanding®.

 

Why choose NRC Health?

Long-term, service-centered partnerships

Long-term, service-centered partnerships

We walk the walk. We’re dedicated to understanding you and your unique needs. Where other companies are creating barriers, we’re building bridges so you can stay connected to us.

Innovative products and thought leadership

Innovative products and thought leadership

Our integrated, programmatic solutions and innovative thought leadership are revolutionizing the healthcare experiences of consumers, customers, patients and caregivers. Learn more →

Inclusive pricing without surprises

Inclusive pricing without surprises

Understanding as a service means we’re on the journey together. No surprise invoicing or hidden costs. You have control over the aspects of Human Understanding that are key to your success

Healthcare is our singular purpose

Healthcare is our singular purpose

We’ve been at the center of treating patients and clients as unique individuals for over 40 years. The healthcare experience and caregiving teams are the foundation and focus of everything we do.

Why choose NRC Health?

Long-term, service-centered partnerships

Our customer success experts are dedicated to knowing you and your organization. Where other companies are creating barriers and silos, we’re building bridges so you can stay connected to us.

Innovative products and thought leadership

Our integrated, programmatic solutions and innovative thought leadership are revolutionizing the healthcare experiences of consumers, customers, patients and caregivers.

Inclusive pricing without surprises

Understanding as a service means we’re on the journey together. No surprise invoicing or hidden costs. You have control over the aspects of Human Understanding that are key to your success

Healthcare is our singular purpose

We’ve been at the center of treating patients and clients as unique individuals for over 40 years. The healthcare experience and caregiving teams are the foundation and focus of everything we do.

Best in KLAS

NRC Health is honored to receive the Best in KLAS 2023 Award for Patient Experience Improvement. The recognition as #1 in the patient experience improvement category, affirms NRC Health’s focus on transforming the healthcare industry with a human-first approach, and is paving the way for better outcomes for patients and healthcare organizations alike.

Read more →

Igniting Human Understanding

NRC Associates leverage their personal experience and passion to help shape a more human healthcare experience.

What our partners are saying

“They are always available to answer questions, and they do so with a great attitude and kind spirit!”

Love our Customer Success Manager. NRC is responsive to our requests for updates to the system as we suggest improvements and always innovating the portal.”

“The team I worked with is accessible, knowledgeable, and professional. They helped us every step of the way.”

“The staff assigned to us and the support we receive is head and shoulders above past experiences with other vendors.”

“The collaboration with NRC has been phenomenal. They are always there to help in any way they can and answer whatever questions we may have.”

“NRC Health team members are all very pleasant and helpful, which makes the partnership much more efficient and effective.