In this episode, we are joined by Mandy Riemer, Manager of Patient Experience at Children’s Mercy, and Evan Sheaff, AVP of Customer Strategy at NRC Health, to discuss how Children's Mercy is finding out what patients want most, what key trends they are seeing in patient experience, where overburdened clinicians and staff can focus on personal connections and a lot more. →May 25, 2023
Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.