The latest news and industry
perspective from NRC Health.
NRC Health Consumer Expert Ryan Donohue has a vivid analogy about managing expectations that applies to healthcare leaders and parenting. →
Check out June’s snapshots highlighting how we put Human Understanding into practice. →
Check out how MultiCare, a learning organization, does healthcare differently in this Patient No Longer episode. →
Robert Spector, an international keynote speaker, thought-leader, and best-selling author, will speak about “The Nordstrom Way to Customer-Experience Excellence: Creating a Values-driven Service Culture” during NRC Health’s 28th Annual Symposium on August 21–23 in Seattle. →
Dave deBronkart, known as “e-Patient Dave,” will talk about the role Human Understanding plays in healthcare sustainment during NRC Health’s 28th Annual Symposium on August 21–23 in Seattle. →