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Achieve Human Understanding

Conceived in a spirit of service, and with a vision of bringing humanity back to healthcare, NRC Health’s solutions allow organizations to reach beyond the boundaries of the exam room to turn healthcare into more than just a transaction. With NRC Health, organizations can uncover the person behind the patient and the story behind the diagnosis, to make meaningful connections with those they care for.

Behind every person is a story

It's about making a connection and gaining insight.
It's about real Human Understanding.

ATTRACT & ACQUIRE

Guide market development with consumer and competitive insights.

LOYALTY & RETENTION

Design for added value with actionable customer feedback and engagement.

QUALITY & OUTCOMES

Align provider and patient views of quality for co-produced outcomes.

SERVICE CULTURE

Empower a customer-centric culture and return joy to practice.

SYSTEM GOVERNANCE

Accelerate transformation with healthcare and consumerism expertise.

Core Capabilities

Customer engagement throughout their journey.

From consideration to selection to experience – gain a complete view of your customers. And, strategically engage them in conversations to create value.

Insights that inform next best action.

Equip leaders, front-line staff and clinicians with relevant, intuitive and timely insights.

Methods to take action.

Provide efficiency-driving technologies and techniques to improve the customer experience.

ENTERPRISE FOUNDATION

Secure

Configurable

Interoperable

Compliant

Monitored

Scalable