Blog - NRC Health

NRC Health Partners with BJC HealthCare to Advance Experience Excellence Across a Unified Network

NRC Health, the leader in healthcare experience management, is proud to announce a new partnership with BJC Health System, one of the nation’s largest nonprofit integrated healthcare delivery organizations. → November 13, 2025

Encompass Health’s CPR Program: 15 Years of Elevating Patient Experience Through Comfort, Professionalism, and Respect

Patient Experience (PX)

For more than 15 years, Encompass Health’s CPR program—built on Comfort, Professionalism, and Respect—has served as a cultural foundation guiding meaningful patient and family interactions. Supported by real-time data from NRC Health, the program has improved NPS, strengthened staff engagement, and helped more patients return home. → November 12, 2025

North Mississippi Health Services Chooses NRC Health to Elevate Care Experiences and Community Engagement

North Mississippi Health Services (NMHS), a regional leader serving 24 counties across north Mississippi and northwest Alabama, has selected NRC Health as its long-term partner in healthcare experience management and strategic improvement. → November 6, 2025

NRC Health Welcomes Dr. Thomas Howell as Physician Advisor to Advance Human-Centered Healthcare

Leadership

NRC Health is excited to announce the appointment of Dr. Thomas Howell as our new Physician Advisor. In this role, Dr. Howell will launch and lead a physician advisory council, ensuring that NRC Health continues to meet the evolving needs of healthcare organizations while shaping the future of patient experience in partnership with physician leaders. → November 4, 2025

Elevating Healthcare Employee Experience to Transform Patient Experience: Insights from NRC Health, Medallia, and UCI

Discover how aligning healthcare employees and patient experience drives trust, engagement, and better outcomes. → October 23, 2025

HUB26 | Human Understanding Beyond

September 2-4, 2026

NRC Health Partners with BJC HealthCare to Advance Experience Excellence Across a Unified Network

Encompass Health’s CPR Program: 15 Years of Elevating Patient Experience Through Comfort, Professionalism, and Respect

North Mississippi Health Services Chooses NRC Health to Elevate Care Experiences and Community Engagement

NRC Health Welcomes Dr. Thomas Howell as Physician Advisor to Advance Human-Centered Healthcare

Elevating Healthcare Employee Experience to Transform Patient Experience: Insights from NRC Health, Medallia, and UCI