Hot off the press: January COVID-19 vaccinations survey results
NRC Health’s ongoing study is the largest healthcare-consumer study in the United States, gathering feedback from tens of thousands of consumers every month. →
The latest news and industry
perspective from NRC Health.
COVID-19, communication, and consumerism: What healthcare organizations need to know
If nothing else, 2020 has resoundingly affirmed the importance of effective public-health communication. Accurately informing the public about the risks of the coronavirus and making a persuasive case for behavior change have likely saved tens of thousands of American lives. →
COVID and consumerism: Insights from Dennis Pullin, CEO of Virtua Health
In the years before 2020, consumerism had been a powerful but incipient force in the healthcare industry. Its influence was continuously shaping how healthcare organizations worked, but at a pace that was, in retrospect, manageably gradual. →
Shine a spotlight on safety
Throughout the 2020 pandemic, a new aspect of safety—safety from the coronavirus—became a concern like no other in recent history, for both healthcare organizations and patients. →
A master-class in rapid innovation
Read the latest case study on how OrthoNebraska utilized NRC Health's Realtime Feedback and Transparency solutions. →