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The Governance Institute Announces Governance Technology Partnership with Nasdaq

The Governance Institute, a service of NRC Health (Nasdaq: NRC), announced today a new partnership with Nasdaq Governance Solutions, a business of Nasdaq, Inc. (Nasdaq: NDAQ), to provide members of The Governance Institute with access to Nasdaq Boardvantage, an award-winning board portal and collaboration software solution. → December 17, 2018

Framework for Effective Board Governance of Health System Quality

Governance

The Framework for Effective Board Governance of Health System Quality breaks new ground. → December 17, 2018

Social media and long-term care: Three lessons from Vetter Senior Living’s success

Vetter Health recognized that reputation monitoring presents a logistical hurdle as much as a technological one. By using NRC Health’s Reputation Monitoring tool, however, Vetter was able to centralize all these operations. The platform passively monitored more than 40 third-party websites and immediately alerted Vetter’s corporate staff if a consumer left a negative review. → December 14, 2018

Staff Satisfaction Results in Happier Residents

Post-Acute

Among employees of a typical facility, CNAs have by far the most frequent interactions with residents and families. → December 12, 2018

Executive Q&A with Aubrey Hinkson, VP of Marketing, Augusta University Health

Has your organization found an effective strategy to sustain patient loyalty? → December 10, 2018