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Four overlooked strategies that healthcare executives can use to create a better care experience

From a position in healthcare leadership, it can be difficult to grasp a patient’s perspective. However, every industry insider is also a healthcare consumer. Their own expectations can be a reliable guide for what patients expect from the healthcare marketplace. Read more to discover the 4 overlooked strategies. → November 20, 2019

NRC Health CEO Mike Hays Awards Annual Scholarship To UNL Students

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NRC Health is pleased to announce the successful business student recipients of the 2019 Mike Hays Sales Center Scholarship, in partnership with the University of Nebraska-Lincoln. → November 18, 2019

Inspired innovation: Field notes from the frontlines of healthcare’s progress

The challenges of 21st century healthcare will demand that our human ingenuity keep pace with our technical capacities. That’s the truest test of human innovation. Is your organization ready to embrace it? → November 18, 2019

Executive Q&A with Allison Guste, AVP of Clinical and Operational Excellence at LCMC Health

NRC Health's Real-time platform has enabled LCMC Health to get even those patients back into the organization who left with unhappy feelings or weren't completely satisfied. In enacting those alerts, either manually or automatically through the platform, our staff has the opportunity to reach out to those patients, maybe problem-solve an issue that they had, and really increase loyalty by showing consumers that LCMC Health is truly listening to their concerns and helping resolve them. → November 18, 2019

Podcast: Human Understanding

Patient Experience

Learn what 37 years can teach you about human understanding with NRC Health president Steve Jackson. → November 11, 2019