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Patient No Longer podcasts

Ryan Donohue from NRC Health will take you inside the minds of healthcare leaders and innovators who are inspiring a positive shift in the customer experience. Each episode will be a deep dive into strategic initiatives that impact the healthcare consumer journey. Patient No Longer is a biweekly series for healthcare leaders to learn how others have overcome challenges to create human understanding, one person at a time.

HUB23 Preview: Jorge Torres

At HUB23, you’ll find expanded, dynamic programming focused on bringing impact to your organization.

Full report: Appreciating the Care Team

Sharing compliments with members of the care team is a simple way to let them know the good news, a practice that can inspire them to bring their best selves to the workplace.