The latest news from NRC Health: January 15, 2026
NRC Health’s weekly #HumanUnderstanding newsletter. →
Healthcare Consumerism, Trust, and Brand Differentiation
In a recent episode of The Experience Shift podcast, Jennifer Baron, Chief Experience Officer at NRC Health, and Brian Wynne, Senior Vice President at NRC Health, sat down with Ryan Donohue, healthcare thought leader, author of Patient No Longer, and CEO of Golden Advisory, to unpack these challenges and share actionable strategies for healthcare leaders. →
From Measurement to Momentum: Using NPS to Improve HCAHPS
See how NPS and HCAHPS work together. NRC Health analysis shows timely patient feedback predicts HCAHPS performance and accelerates improvement. →
From Data to Impact: Advancing Equity and Experience in Pediatric Care
Learn how Nemours, in partnership with NRC Health, identified disparities hidden in aggregate data and implemented systemwide strategies to ensure families left every visit with clear, actionable instructions. →
The latest news from NRC Health: January 8, 2026
NRC Health’s weekly #HumanUnderstanding newsletter. →