Wellstar West Georgia Medical Center (WWGMC) leveraged an NRC Health correlation tool using quantitative data to discover confidence and trust in nurses and physicians are the two metrics most aligned with a positive patient recommendation. →
The latest news and industry
perspective from NRC Health.
NRC Health released findings from its national Market Insights study that reveal that people trust local hospitals and health systems far more than they trust federal, state, and local government to handle the COVID-19 pandemic. →
The Animal-Assisted Therapy Program at Phoenix Children’s brings just the right attention small patients need to feel more loved and comfortable at a hospital. →
Check out October's snapshots highlighting how we put Human Understanding into practice. →
Torres’s “Fifth Revolution” suggests that relational experiences will trump transactional ones in the future
NRC Health’s Patient No Longer podcast features healthcare leaders who inspire a positive shift in the customer experience and Human Understanding. →