...improve the consumer journey for healthcare Go inside the minds of healthcare leaders and innovators who inspire a positive shift in the consumer experience. From themes, trends, branding, and even...
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...loyalty of your workforce directly relates to care quality and outcomes. NRC Health’s innovative approach will help you better understand your workforce, and in turn your workforce will understand your...
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...to flood them with all this non-consumer-facing and non-consumer-relevant information all at one time, and pretend that the fact that I have this information about this clinical care is going...
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NRC Health Consumer Expert Ryan Donohue says healthcare is the highest expectation of consumers after banks, restaurants, hotels, and transportation—and the rate keeps going up each year. Because of safety...
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New episodes released weekly! In this episode of NRC Health’s Patient No Longer podcast we explore the the importance of adopting an appreciative approach to healthcare. How caring for consumers...
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