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The latest news from NRC Health: November 9, 2023

Highlights from our November 9, 2023 email newsletter.

November nSight: The "ouch factor" of billing and payment

While the billing and payment process is not under the direct control of patient experience leaders, confusion around the process has a direct, detrimental effect on the overall perception of care.
Look at payments through the lens of Human Understanding →

Reimagining healthcare: A patient-provider conversation on trust, empathy, and human-centered care

With Geeta Nayyar, M.D., M.B.A. and Cheryl Marker

We’re bringing together a healthcare expert and an advocate for patients struggling in their care journey for an interactive discussion about the crucial elements of patient-physician relationships, changes needed in the system, and how we can achieve a brighter future for both patients and providers.

Spots are filling fast for the 2024 Pediatric Collaborative!

You are invited to join NRC Health and Children’s Hospital Colorado for the 2024 Pediatric Collaborative! This inspiring event will show you how you can improve the lives of every unique patient and family you serve, but don’t wait—capacity is limited.

Have you seen us on Becker's?

From podcasts, to nSights, to featured articles, we’ve partnered with Becker’s to share the resources you need to humanize care.

CAHPS Insider highlights important CMS updates

Read this month’s CAHPS Insider to get insights and updates on effective compliance.

Let's stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.