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The latest news from NRC Health: May 23, 2024

Highlights from our May 23, 2024 email newsletter.

Bridging gaps, boosting care: The UCI Health communication breakthrough

Join NRC Health for our first installment of “CAHPS Insider Live,” a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance. Our experts will provide practical advice, answer your questions, and help you navigate the new landscape of CAHPS surveys.

balance brand building

How to balance brand building and performance marketing in healthcare

NRC Health recently sat down with Matt Hollenkamp, Vice President of Marketing and Public Relations for St. Elizabeth Healthcare, to discuss industry strategy. With two decades of experience across the consumer-packaged goods, healthcare, and non-profits, Hollenkamp brings a unique perspective about brand building and performance marketing.

Nurse Leader Rounding

Nurse leader rounding elevates the employee experience too

Nurse leader rounding creates personal emotional connections, ensures safety, initiates service recovery, and solicits staff recognition. It’s a process that has a ripple effect throughout the health system and is just as much a time to connect with employees as it is a service for patients.

NRC Health's HUB24 event

Check out HUB24's expanded executive track

NRC Health invites you to revolutionize healthcare at Human Understanding Beyond | HUB24 in sunny San Diego, California. And if you’re a healthcare executive, be sure to check out our expanded track dedicated to help you understand strategic opportunities and challenges at the C-suite level.

UCI Health

Bridging gaps, boosting care: The UCI Health communication breakthrough


Discover how UCI Health’s ambitious nurse-provider rounding pilot program helped them close communication gaps and develop cohesive care teams. We’ll explore their strategy, show you their incredible results, and give you an opportunity to ask your own questions as you continue to strive for patient-centered care.

pediatric perioperative patient experience

Personalizing the pediatric perioperative patient experience

When 70 percent of your patients are younger than ten years old, and 75 percent of them experience preoperative anxiety, you need to get creative about personalizing patient experiences to ease fears—especially for children with special needs.

Let's stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.