Sharing data, insights, trends, and best practices is a priority for NRC Health, and key to enabling Human Understanding®.

Sharing data, insights, trends, and best practices is a priority for NRC Health, and key to enabling Human Understanding®.

Our resources will provide knowledge and analysis to help improve experiences and outcomes for patients, families, health systems, and communities. Topics, trends, and viewpoints are shared across a variety of formats – from case studies and whitepapers to podcasts and webinars.

Our resources will provide knowledge and analysis to help improve experiences and outcomes for patients, families, health systems, and communities. Topics, trends, and viewpoints are shared across a variety of formats – from case studies and whitepapers to podcasts and webinars.

Next-generation Human Understanding:

A playbook for healthcare experience management

See how patients and workforces are changing demographically. Access the right knowledge and tools to plan for the near future and prepare for the next evolution.

  • All
  • Reports & White Papers
  • CAHPS
  • nSights
  • On Demand Webcasts
  • Newsletters

Experience Perspective 2025: Key insights and trends for the year ahead

Join the authors of the 2025 Experience Perspective in this webcast as they dive into key strategies and trends based on our extensive research and insights from millions of consumers, patients, and healthcare leaders.

CAHPS Insider: April 2025

April 2025 insights and updates for effective compliance.

2025 Experience Perspective

Combining the expertise and experience of healthcare executives and employees with feedback from millions of patients and consumers, NRC Health has forged a distinct perspective for 2025.

The latest news from NRC Health: April 3, 2025

NRC Health’s weekly #HumanUnderstanding newsletter.

The latest news from NRC Health: March 27, 2025

NRC Health’s weekly #HumanUnderstanding newsletter.

A Full Recovery: Restoring Trust in the Post-Pandemic Era

Understanding and addressing what matters to your consumers and patients as unique people is the key to honoring and even exceeding those expectations.

The latest news from NRC Health: March 20, 2025

NRC Health’s weekly #HumanUnderstanding newsletter.

The latest news from NRC Health: March 13, 2025

NRC Health’s weekly #HumanUnderstanding newsletter.

The latest news from NRC Health: March 6, 2025

NRC Health’s weekly #HumanUnderstanding newsletter.

CAHPS Insider: March 2025

March 2025 insights and updates for effective compliance.

From Assessment to Action: A Roadmap to Reducing Workplace Violence in Healthcare

Watch this webinar to hear how one organization is utilizing a standardized assessment and response as part of their strategy to ensure that care encounters are mutually respectful and safe.

The latest news from NRC Health: February 27, 2025

NRC Health’s weekly #HumanUnderstanding newsletter.