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Framing Human Understanding for the healthcare experience

Ryan Donohue, a thought leader in healthcare consumerism, will speak at Human Understanding Beyond | HUB 24 in San Diego, August 21–23, about the impact of Human Understanding on the healthcare industry. 

What to expect at HUB24:

  • Enhanced and diverse programming: Prepare for exciting sessions crafted to impact your organization significantly.
  • Network with healthcare pioneers: Meet and connect with top healthcare leaders and innovators who are dedicated to revolutionizing the industry.
  • Participate in impactful dialogues: Engage in deep, thought-provoking discussions and gain invaluable insights to redefine your organization’s vision, culture, and teams.
  • Motivation and strategy: Be inspired by our lineup of influential speakers, who will ignite your passion and drive for positive change in healthcare.

Meet Ryan Donohue

Ryan Donohue serves as a Strategic Advisor for NRC Health. He has authored many publications on strategic branding and consumerism, including The New Payer: What Makes the Healthcare Consumer Tick? and The Curious Case of the Healthcare Consumer. His latest research has culminated in a book called Patient No Longer, available through Health Administration Press.   

He’s been featured on the Beckers Hospital Review website and podcast, speaking about price-transparency lessons that consumers can teach hospitals, how pandemic stress has affected parenting, and the impacts of AI on patient experience and patient care. 

Donohue, who previously had stints at Cartoon Network and Sports Illustrated, now hosts the popular Patient No Longer podcast, where he speaks with industry leaders like Dr. Mike Varshavski and Dr. Geeta Nayyarr, who will join him at HUB24 this year. 

Human Understanding and the healthcare experience

Donohue will kick off day two of the HUB24 with his presentation Framing Human Understanding for the Healthcare Experience on Wednesday, August 22.  

“Human Understanding is the concept that everybody is unique,” Donohue says. “Everyone has a story. And we have to work to understand every story, so we see each person as unique, not just a patient chart or a consumer trend.”   

Donohue will also serve as emcee for the event and lead a fireside chat with Dr. Nayyarr on August 21.  

Register for Human Understanding Beyond | HUB24 today!

HUB24 provides insights, strategies, and connections with likeminded healthcare leaders and innovators working to improve healthcare experiences for patients, providers, care teams, health systems, and entire communities. Preview the agenda and register today!