Human Understanding Metric + strategy

#1 driver of Net Promoter Score

See how two leading health systems leverage Human Understanding® to increase Net Promoter Scores.

Why Choose NRC Health?

The NRC Health Difference

We help mission-driven organizations turn aspiration into action. Leverage the power of Human Understanding®.

Innovation

NRC Health’s Innovation

NRC Health’s innovation is rooted in 40+ years dedicated solely to healthcare. By listening to our partners, we help top health systems address their biggest challenges.

nSights

NRC Health nSights

Our thought leadership in the Human Understanding Institute takes a deep dive into a new topic each month.

Experience Perspective

NRC Health’s Experience Perspective

Keys to delivering humanized care revealed in NRC Health’s 2024 Experience Perspective.

Events

NRC Health Events

Connect with leaders and innovators who are committed to revolutionizing healthcare.

Want to follow the Human Understanding movement?

Check out NRC Health on social media and share your healthcare journey. #HumanUnderstanding

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