NRC Health On-demand Webcasts
- All
- Patient Experience (PX)
- Employee Experience (EX)
- CAHPS
- Pediatric
May 12, 2026
This NRC Health client-exclusive webcast invites attendees to reconnect with the purpose and power of the nursing profession at a time of rapid change.
April 29, 2026
In this webcast, we’ll explore how rounding works and why it consistently leads to meaningful improvements in Likelihood to Recommend.
April 14, 2026
From awards and newsletters to creative campaigns, you’ll learn ways to foster ownership and accountability for patient and family experience.
March 24, 2026
Change is the inevitable, but resistance doesn't have to be. In this practical webcast from NRC Health, Strategic Advisor Michelle Silva shares an actionable toolkit to help experience leaders guide teams through change with empathy, clarity and confidence. Learn how to communicate a compelling "dual why"-the logical and emotional factors [...]
March 9, 2026
Unpacking the second edition of the book, Patient No Longer.
February 10, 2026
This client exclusive webcast explores how technology and innovative workflows can be leveraged to enhance communication and prioritize patient needs.
February 5, 2026
“CAHPS Insider Live”, a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.
January 30, 2026
Healthcare marketers are hearing a lot about AI’s impact. This webcast cuts through the hype to focus on three trust imperatives.
January 30, 2026
See how targeted efforts and rapid service recovery can move the needle on both patient experience and reimbursement.
January 8, 2026
Learn how Nemours, in partnership with NRC Health, identified disparities hidden in aggregate data and implemented systemwide strategies to ensure families left every visit with clear, actionable instructions.
October 21, 2025
This client exclusive webcast explores how technology and innovative workflows can be leveraged to enhance communication and prioritize patient needs.
September 16, 2025
This presentation explores how one organization enhances patient experiences by prioritizing empathy, consistent communication, and continuous improvement.










