CAHPS Insider Live

Join NRC Health for the next installment of “CAHPS Insider Live”, a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

CAHPS Insider Live

Check out our first installment of “CAHPS Insider live,” a quarterly webcast for Healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

Bridging gaps, boosting care: The UCI Health communication breakthrough

NRC Health and patient experience leaders from UCI Health delve into an ambitious nurse-provider rounding pilot program aimed at enhancing communication.

Empowering care excellence: Integrating nursing insights with patient safety outcomes and experience strategies

Get insights into the work of nurses, how their work interfaces with other roles in the healthcare facility, and the resulting impact of that interface on patient safety outcomes and experience.

Seeing stars: Navigating patient ratings and reviews

From demographic data to factoring in third-party sites, we’ll show you the key information you need to know and show how you can make ratings and reviews work for you.

Utilizing NRC Health Team Digest to drive engagement

Colorado Children’s will share their journey towards integrating the NRC Health Team Digest into their patient experience work and operations.

NPS growth and employee engagement: The power of thoughtful communication

See what metrics Children’s of Minnesota focused on, to increase NPS by 4% during a time of critical staffing, and how they increased volumes from 6% to 24%, and continue to sustain that growth today.

Key insights and trends for the year ahead

Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders.

Igniting the patient experience revolution with Dr. Mike

Watch this engaging and thought-provoking webcast as we delve into the world of healthcare from a patient and provider’s point of view. In this interactive session, we explored the pressing questions and concerns that patients have about their experiences with the physicians and healthcare systems. Our guests discussed the crucial elements of building a strong patient-physician relationship, address the changes needed in the healthcare system, and envision a brighter future for healthcare through the eyes of both the patient and provider.

Transition from pediatric to adult healthcare: Lessons for all health systems

In this webcast, we explored what our patients and families are directly telling us about the transition from pediatric to adult health care.

Unprecedented increases in NPS: Powerful, realistic, strategies for human connection

Join this NRC Health webcast as we take a deeper look at our most recent case study and the data behind the HUme.

Reimagining healthcare: A patient-provider conversation on trust, empathy, and human-centered care

Watch this engaging and thought-provoking webcast as we delve into the world of healthcare from a patient and provider’s point of view. In this interactive session, we explored the pressing questions and concerns that patients have about their experiences with the physicians and healthcare systems. Our guests discussed the crucial elements of building a strong patient-physician relationship, address the changes needed in the healthcare system, and envision a brighter future for healthcare through the eyes of both the patient and provider.