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Understanding the NRC Health Real-time program within the context of Magnet designation

Learn how the ANCC Magnet designation aligns with NRC Health’s Real-time feedback program. This highly informational session reviews the 2019 patient experience data requirement changes (EP20EO, EP21EO), the most frequent items hospitals and systems consider when shifting from traditional modes of outreach to more advanced and responsive Real-time surveying for Magnet, and the two reports that will help you the most when looking at your Magnet questions on Real-time.


  • Understand how NRC Health’s Real-time and ANCC’s Magnet designation successfully align.
  • Gain clarity on the 2019 ANCC Magnet Program EP20EO and EP21EO criteria.
  • Explore how to view your Magnet data in Real-time for creating positive outcomes.

Access the slide deck here.