Identify and attract customers in
the communities you serve.
The communities you serve look much different today than they did even a decade ago. Millennials’ growth to adulthood and parenthood, coupled with an aging—and longer-living—Baby Boomer population means millions are now making new healthcare decisions for the first time. And increasingly, all are taking greater control of their care, doing their homework online prior to seeking care or selecting a provider, and being more open to non-traditional means of receiving care.
New customer acquisition and retention requires a comprehensive understanding of what drives healthcare purchasing decisions, and Human Understanding across consumer segments.
Here's how
Understand the key drivers of loyalty and how you compare.
Our Customer Intelligence Platform provides a 360-degree view of consumer loyalty. Learn more →
Segment your market to reach consumers in a targeted way.
NRC Health’s Market Insights is the nation’s largest consumer study to segment your market. Learn more →
Inform creative execution to produce winning ads.
Our Creative Testing against your target audience optimizes your campaigns.
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Own the top position in search to organically drive traffic to your website.
We continuously publish Star Ratings and Reviews directly to your website.
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Convert positive customer experiences into brand strength.
NRC Health seamlessly fuels your Star Ratings and Reviews with trusted Real-time Feedback. Learn more →
Manage and monitor your online reputation.
We consolidate Reputation Monitoring across third-party review sites for quick action. Learn more →