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Identify and attract customers in
the communities you serve.

The communities you serve look much different today than they did even a decade ago. Millennial maturation to adulthood and parenthood, coupled with an aging—longer-living—baby boomer population means millions are making new healthcare decisions for the first time. And, increasingly, all are taking greater control of their care: Doing their homework online prior to seeking care or selecting a provider and being more open to non-traditional means of receiving care.

New customer acquisition – and retention – requires a comprehensive understanding of what drives healthcare purchasing decisions and loyalty across consumer segments.

Here's how

Understand the key drivers of loyalty and how you compare.

Our Customer Intelligence Platform provides a 360-degree view of consumer loyalty. Learn more →

Segment your market to reach consumers in a targeted way.

NRC Health’s Market Insights is the nation’s largest consumer study to segment your market.  Learn more →

Inform creative execution to produce winning ads.

Our Creative Testing against your target audience optimizes your campaigns.
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Own the top position in search to organically drive traffic to your website.

We continuously publish Star Ratings and Reviews directly to your website.
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Convert positive customer experiences into brand strength.

NRC Health seamlessly fuels your Star Ratings and Reviews with trusted Real-time FeedbackLearn more →

Manage and monitor your online reputation.

We consolidate Reputation Monitoring across third-party review sites for quick action. Learn more →