EXPERIENCE MANAGEMENT SOLUTIONS

Bridging technology and humanity for exceptional healthcare experiences

EXPLORE THE COMPREHENSIVE PLATFORM

NRC HEALTH INNOVATION

We’re amplifying Human Understanding with next-gen AI

DISCOVER OUR LATEST INNOVATIONS

ON DEMAND WEBCAST

AI meets empathy: The future of Human Understanding in healthcare

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Healthcare’s most comprehensive experience management platform.

Technology and techniques to drive the most human healthcare experiences for everyone, from patients and caregivers to consumers and communities.

Multi-channel feedback

Broad multi-channel feedback from all your stakeholders: workforce and patient to consumers and community

Conversational listening

An end to endless impersonal surveys with adaptive human-centered conversational listening and multi-source data capture for the most human picture

People
first

Tech that makes sure people remain the main characters in your story

AI-
powered

AI assisted data search and generative insights that respond naturally to the needs of your team

Narrative coaching

Narrative coaching and analytics to give the people of your organization the human-centered consultation and support they need

THE MOST HUMAN WAY TO

Listen, understand, and improve

A next-generation suite of AI enabled products that create a more natural way to collect, analyze, and deliver feedback.

DISCOVER THE PLATFORM THAT DELIVERS

OUR HOLISTIC APPROACH

Across the healthcare experience

By leveraging advanced technology and deep insights, we ensure each interaction becomes a meaningful moment of connection and care.

CHECK OUT THE INNOVATIVE SOLUTIONS

DEEPER INSIGHTS, ACTIONABLE FEEDBACK

With AI engineered exclusively for healthcare

Powerful, secure, and private AI, that creates a more human way to collect, analyze, and deliver feedback. Make healthcare more intentional for you, your team, and your patients.

MEET HUEY

Human Understanding backed by
healthcare-specific technology you can trust

Intelligent analysis transforms data into insights you can act on

UCI Health used real-time data from NRC Health to address communication gaps and build cohesive care team to improve experiences for patients and care teams.

CHECK OUT THE CASE STUDY

Stay connected to your ‘why’ with meaningful recognition

Explore what consumers really want. From demographic data to factoring in third-party sites, get key information to successfully navigate ratings and reviews

SEE COMPLIMENT SHARING IN ACTION

More time on the floor with technology and automation

AI-assisted smart responses for service recovery that allow your team to spend less time writing and more time relating.

EXPLORE THE POWER OF nACT

Bring unrivaled market intelligence to the heart of every business decision

Why are consumers choosing your brand for their care and will consumer choice be the next big healthcare disruption?

Learn more about Market Insights

Bring unrivaled market intelligence to the heart of every business decision

Why are consumers choosing your brand for their care and will consumer choice be the next big healthcare disruption?

Learn more about Market Insights

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on LinkedIn

Join our community on LinkedIn to connect with like-minded professionals and stay updated on industry trends. Engage in meaningful discussions, access exclusive content, and expand your network. Follow us today to be part of a dynamic and growing community!

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Curious how healthcare can evolve to meet the unique needs of six different generations?

Our latest article explores the new playbook on the importance of personalizing care, bridging experience gaps, and empowering organizations to create a seamless, human-centered healthcare future. →

Are you including the voices of your patients and the community you serve to make informed decisions?

Tidelands Health took this to heart when developing an app and partnered with NRC Health to do just that. →

We’re excited to share our conversation with Stephen Beeson, MD, founder and CEO of Practicing Excellence, in the latest Patient No Longer!

In this episode, Dr. Beeson dives deep into the behaviors that define truly effective healthcare leaders. From adopting a growth mindset to inspiring your team and enhancing patient care, his insights are packed with actionable takeaways you won’t want to miss. →

Patient Experience (PX)

Signature Healthcare elevates patient experience and workforce engagement through strategic partnership with NRC Health

Patient Experience (PX)

Designing the future of healthcare: Elevating patient and staff experience

Employee Experience (EX)

Under pressure: Addressing workplace violence in healthcare

Latest from
NRC Health

The latest news and industry perspective from NRC Health.

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Let’s stay in touch!

Learn about upcoming Human Understanding^® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.

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