While the billing and payment process is not under the direct control of patient experience leaders, confusion around the process has a direct, detrimental effect on the overall perception of care.
Look at payments through the lens of Human Understanding →

With Geeta Nayyar, M.D., M.B.A. and Cheryl Marker
LIVE WEBCAST | NOVEMBER 29 | 12 PM CT

We’re bringing together a healthcare expert and an advocate for patients struggling in their care journey for an interactive discussion about the crucial elements of patient-physician relationships, changes needed in the system, and how we can achieve a brighter future for both patients and providers.

Your voice matters. Register now →

You are invited to join NRC Health and Children’s Hospital Colorado for the 2024 Pediatric Collaborative! This inspiring event will show you how you can improve the lives of every unique patient and family you serve, but don’t wait—capacity is limited.

Save your spot before it’s gone! →

From podcasts, to nSights, to featured articles, we’ve partnered with Becker’s to share the resources you need to humanize care.

Check out our multimedia hub and uncover even more content →

Read this month’s CAHPS Insider to get insights and updates on effective compliance.

Read the CAHPS Insider →