Join NRC Health for our first installment of “CAHPS Insider Live,” a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance. Our experts will provide practical advice, answer your questions, and help you navigate the new landscape of CAHPS surveys.

Learn more and register →

NRC Health recently sat down with Matt Hollenkamp, Vice President of Marketing and Public Relations for St. Elizabeth Healthcare, to discuss industry strategy. With two decades of experience across the consumer-packaged goods, healthcare, and non-profits, Hollenkamp brings a unique perspective about brand building and performance marketing.

Hear his insights on strategy, metrics, and the key elements for building a brand →

Nurse leader rounding creates personal emotional connections, ensures safety, initiates service recovery, and solicits staff recognition. It’s a process that has a ripple effect throughout the health system and is just as much a time to connect with employees as it is a service for patients.

See how rounding can improve retention, engagement, and the employee experience →

NRC Health invites you to revolutionize healthcare at Human Understanding Beyond | HUB24 in sunny San Diego, California. And if you’re a healthcare executive, be sure to check out our expanded track dedicated to help you understand strategic opportunities and challenges at the C-suite level.

Check out the agenda and join us in San Diego →

LIVE WEBCAST | JUNE 4 | 12 PM CT

Discover how UCI Health’s ambitious nurse-provider rounding pilot program helped them close communication gaps and develop cohesive care teams. We’ll explore their strategy, show you their incredible results, and give you an opportunity to ask your own questions as you continue to strive for patient-centered care.

Learn more →

When 70 percent of your patients are younger than ten years old, and 75 percent of them experience preoperative anxiety, you need to get creative about personalizing patient experiences to ease fears—especially for children with special needs.

Learn how Dayton Children’s Hospital leaders individualized children’s experiences →