FOR THE MOST HUMAN HEALTHCARE EXPERIENCES

Cross-journey
conversational listening

nGage Solutions

FOR THE MOST HUMAN HEALTHCARE EXPERIENCES

Cross-journey conversational listening

nGage Solutions

nGage

Real Human Understanding® starts with listening. Traditional survey technologies fall short in their ability to dig deeper where it matters most to truly understand the individual. nGage is a revolutionary and more human way to listen. Capture feedback in the natural voice, video, or free text of your patients, employees, or community at any point along their journey.

Get the feedback they really want to give

Make the most of what you can learn from all the human interactions and touchpoints across the healthcare experience:

  • Digital environments
  • Scheduling
  • Contact centers
  • Clinical encounters
  • Bill pay
  • Employee recruitment/retention
  • Development
  • Community

How nGage works

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CROSS-JOURNEY LISTENING

Illuminate blind spots created by traditional, encounter-prompted surveys that miss critical moments in the healthcare experience.

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MORE HUMAN FEEDBACK

Capture structured and unstructured feedback in a responsive, conversational environment that digs deeper to get to the heart of what your stakeholders want to tell you.

Go beyond traditional surveys to get real feedback.

NRC Health gives healthcare organizations the technology and intelligence to create the most human healthcare experiences for patients, consumers, employees, and the markets they serve – to help eliminate friction, improve outcomes, and drive business results.

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