Igniting Human Understanding

The Igniting Human Understanding series shares the personal experiences and passions that have influenced and shaped our approach to personalizing care for all patients in top healthcare facilities.

Igniting Human Understanding

The Igniting Human Understanding series shares the personal experiences and passions that have influenced and shaped our approach to personalizing care for all patients in top healthcare facilities.

You may not immediately see the connection between running ultramarathons in the mountains and leading a product innovation team, but to Jon Tanner, Product Leader, the parallels are obvious. Both involve setting ambitious goals, overcoming obstacles, and finding fulfillment in testing limits.
For Cami Mitelman, Customer Success Manager at NRC Health, a personal passion has had a profound impact on her approach to enhancing the patient experience. Yoga’s emphasis on mindfulness aligns perfectly with the principles of patient-centric care, she explains.
Evan Sheaff joined the NRC Health team as a Customer Success Manager in 2019 during the early days of the COVID-19 pandemic, when healthcare systems were navigating extreme challenges and adapting daily. 
Throughout all of Toya Gorley’s career in patient experience, she has helped healthcare leaders interpret and use patient data. She explains the importance of understanding and addressing what matters most to each patient as a unique person and remembering that every person’s experience extends well beyond the healthcare setting.
Managing the job board for the career services department in college might seem tedious to many. For Ryan Donohue, however, it was a surprising twist that got him into healthcare, a career he has enjoyed at NRC Health for nearly 20 years.

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