The latest news from NRC Health: May 29, 2025
Highlights from our May 29, 2025 email newsletter.
The King of Customer Experience
Despite the challenges associated with leadership development, there are a few simple, heartfelt behaviors you can use to foster high-functioning teams. Read our latest nSight to see how you can build, support, and empower influential change agents in your organization.

Culture, Complexity, and Co-Design: Rethinking Leadership Support
In this episode of the Becker’s Healthcare Podcast, NRC Health’s Toya Gorley and Ashley Nelson discuss workforce trust, patient experience, actions that build or erode trust, and practical strategies to support leaders at every level.
Building trust and empowering teams through proven practices
Read our latest nSight to discover simple, heartfelt behaviors you can use to build, support, and empower influential change agents in your organization.
Spring Compliance and Survey Trends Update
Join us for this live, 30-minute webcast, as we cover key compliance updates, recent training topics, and review upcoming CAHPS Hospice changes for 2025. We’ll also dive into current trends in HCAHPS and OAS CAHPS response rates, and answer your questions.

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