As a Strategic Advisor with NRC Health, Ashley is responsible for turning aspiration into action. Leveraging her clinical expertise and passion for experience, she works collaboratively with partners to help achieve goals through the power of Human Understanding. She is committed to bringing thought leadership, valuable strategies and service to partnerships with healthcare organizations across the country.
Ashley comes from a long line of nurses where she was inspired by and drawn to a career in healthcare. Her career includes 18 years in pediatric nursing, serving as a leader in the areas of compassionate care, education, and patient experience. While she never thought she would leave the bedside, she found great purpose in helping others to understand the magnitude of the overall experience. She emphasizes the importance of the ‘little things’- the basics of human connection and the power they bring to the care experience. Ashley focuses on seeing the individual in front of you, not just the diagnosis in the chart.
While her skill set and knowledge base are rooted in nursing, Ashley has gained a great appreciation for the many teams it takes to deliver an experience where patients feel valued, cared for and listened to. From the front desk to the clinical encounter to the follow up plan and beyond, Ashley understands the importance of every team member delivering on their touch point.
Her knowledge and solution-oriented approach is a helpful asset in developing plans, implementing best practices and achieving success. She works to align with executive strategy by understanding the uniqueness of healthcare organizations and what matters most to the patients they serve. She is adamant about keeping the patient at the heart of healthcare.
Ashley is grateful to be invited into spaces with teams to transform healthcare delivery. She is committed to celebrating exceptional care of today and has an immense drive for elevating the care of tomorrow.
Ashley and her husband Adam live in Harrisburg, SD with their three children. They enjoy spending time by the water and stay busy with many sporting activities, a little shopping and lots of country music.