(US) 1.800.388.4264 | (CANADA) 1.866.771.8231

Excellence Awards reward organizations for commitment to enhancing care experiences

NRC Health is proud to recognize the winners of the 2018 Excellence Awards. These organizations’ desire to better understand the people they care for, and their aspiration to design experiences that inspire loyalty, is the embodiment of NRC Health’s mission of human understanding.

Twelve NRC Health clients received an Excellence Award. These award recipients were selected based on their achievement status within the categories that patients have identified as being most important to the quality of their care. Congratulations to our award-winning partners for their continued success and commitment to better understanding the moments that matter most to the people who matter most. Award winners were recognized at the 2018 NRC Health Symposium, held August 26–28 in San Diego, CA.

2018 Excellence Award Winners

Overall Hospital Rating—Small hospitals (fewer than 100 beds)

  • Top-performing facility: OrthoNebraska Hopsital
  • Most improved facility: Sutter Amador Hospital

Overall Hospital Rating—Medium-size hospitals (100–300 beds)

  • Top-performing facility: Arkansas Heart Hospital
  • Most improved facility: Riverside Shore Memorial Hospital

Overall Hospital Rating—Large hospitals (more than 300 beds)

  • Top-performing facility: PIH Health Hospital—Whittier
  • Most improved facility: Mercy Hospital of Buffalo

 Overall Hospital Rating—Children’s hospitals

  • Top-performing facility: Texas Scottish Rite Hospital for Children
  • Most improved facility: Dayton Children’s Hospital

Overall Provider Rating—Adult & Pediatric

  • Top-performing facility: Sibley Heart Center Cardiology

 Excellence in Transparency

  • Top-performing organization: Valley Health

Excellence in Care Transitions

  • Top-performing organization: Lakewood Ranch Medical Center

Excellence in Quality & Service

Top-performing organization: Children’s of Alabama