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NRC Health is proud to recognize the 2021 NRC Health Excellence Award winner!

Excellence Awards reward organizations for commitment to enhancing care experiences. The 2021 Excellence Award winners was announced on August 4th at the 27th Annual NRC Health Symposium in Nashville.

Download the 2021 winners list here →

2021 Excellence Award Winners

EXCELLENCE IN PATIENT EXPERIENCE – LARGE HEALTH SYSTEM
UCHealth, Aurora, CO

EXCELLENCE IN PATIENT EXPERIENCE – SMALL HEALTH SYSTEM
Southcoast Health System, New Bedford, MA

EXCELLENCE IN PATIENT EXPERIENCE – PEDIATRIC
Texas Scottish Rite Hospital for Children, Dallas, TX

EXCELLENCE IN PATIENT EXPERIENCE – MEDICAL GROUP
Tryon Medical Partners, Charlotte, NC

EXCELLENCE IN PATIENT EXPERIENCE – LARGE HOSPITAL
Community Hospital of the Monterey Peninsula, Monterey, CA

EXCELLENCE IN PATIENT EXPERIENCE – SMALL HOSPITAL
Wabash General Hospital, Mount Carmel, IL

EXCELLENCE IN HEALTH SYSTEM LOYALTY – LARGE HEALTH SYSTEM
Penn Medicine, Philadelphia, PA

EXCELLENCE IN HEALTH SYSTEM LOYALTY – SMALL HEALTH SYSTEM
University of Utah, Salt Lake City, UT

EXCELLENCE IN TRANSPARENCY
Wellstar, Marietta, GA
CGH Medical Center, Sterling, IL
Core Physicians LLC, Exeter, NH

EXCELLENCE IN CARE TRANSITIONS
Universal Health Services – South Texas Health System McAllen, McAllen, TX

NEWCOMER OF THE YEAR
Mass General Brigham, Boston, MA

NRC Health Excellence Award Methodology

NRC Health has brought data-driven visibility to patient-centered care for more than 40 years. Real-time Feedback from NRC Health takes you inside the care experience faster than ever before. Immediate insights enable you to impact processes, inspire staff behavior change, and implement service recovery at the earliest possible stage—your best opportunity to influence loyalty.

Click here to learn more about the NRC Health Excellence Awards →