Excellence Awards reward organizations for commitment to enhancing care experiences
NRC Health is proud to recognize the winners of the 2018 Excellence Awards. These organizations’ desire to better understand the people they care for, and their aspiration to design experiences that inspire loyalty, is the embodiment of NRC Health’s mission of human understanding.
Twelve NRC Health clients received an Excellence Award. These award recipients were selected based on their achievement status within the categories that patients have identified as being most important to the quality of their care. Congratulations to our award-winning partners for their continued success and commitment to better understanding the moments that matter most to the people who matter most. Award winners were recognized at the 2018 NRC Health Symposium, held August 26–28 in San Diego, CA.
2018 Excellence Award Winners
Overall Hospital Rating—Small hospitals (fewer than 100 beds)
- Top-performing facility: OrthoNebraska Hopsital
- Most improved facility: Sutter Amador Hospital
Overall Hospital Rating—Medium-size hospitals (100–300 beds)
- Top-performing facility: Arkansas Heart Hospital
- Most improved facility: Riverside Shore Memorial Hospital
Overall Hospital Rating—Large hospitals (more than 300 beds)
- Top-performing facility: PIH Health Hospital—Whittier
- Most improved facility: Mercy Hospital of Buffalo
Overall Hospital Rating—Children’s hospitals
- Top-performing facility: Texas Scottish Rite Hospital for Children
- Most improved facility: Dayton Children’s Hospital
Overall Provider Rating—Adult & Pediatric
- Top-performing facility: Sibley Heart Center Cardiology
Excellence in Transparency
- Top-performing organization: Valley Health
Excellence in Care Transitions
- Top-performing organization: Lakewood Ranch Medical Center
Excellence in Quality & Service
Top-performing organization: Children’s of Alabama