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A Global Voice for Healthcare Improvement: Donald Berwick’s Keynote You Can’t Miss

This fall, NRC Health and The Governance Institute are proud to welcome one of the most influential voices in modern healthcare, Donald M. Berwick, M.D., MPP, FRCP, KBE, to the stage at Human Understanding Beyond | HUB25 and The Governance Institute Leadership Conference 

Dr. Berwick will deliver a keynote presentation titled “The Past, Present, & Future of Quality Improvement in Healthcare,” offering a rare opportunity to hear directly from a pioneer whose work has shaped the global healthcare landscape. 

Join us! October 15–17, 2025 | Orlando, FL 

A Global Leader in Healthcare Transformation

Dr. Berwick is internationally recognized as a trailblazer in healthcare quality improvement. As President Emeritus and Senior Fellow at the Institute for Healthcare Improvement (IHI)—an organization he founded—Dr. Berwick has spent decades advancing the mission of safer, more effective, and more compassionate care.  

His leadership has influenced policy and practice across continents, including his tenure as Administrator of the Centers for Medicare and Medicaid Services (CMS) under President Barack Obama. 

His accolades speak volumes: from the Heinz Award for Public Policy to the Award of Honor from the American Hospital Association, and even a Knighthood from Queen Elizabeth II for his work with the British National Health Service.  

Dr. Berwick is also an elected member of both the National Academy of Medicine and the American Philosophical Society, underscoring his enduring impact on healthcare thought leadership.

Keynote Preview: A Journey Through Healthcare Quality

In his October keynote address, Dr. Berwick will guide attendees through the four pivotal phases of the healthcare quality movement, from its mid-20th century origins to its current and future challenges.  

He will explore: 

  • The foundational principles of quality improvement 
  • The cultural transformation required within healthcare organizations 
  • The collective action needed to address population health 
  • The political dimensions of healthcare as a human right 

Attendees will leave with actionable insights, including: 

  • A deeper understanding of the Institute of Medicine’s six domains of healthcare quality 
  • Strategies for effective leadership in learning organizations 
  • Awareness of three major collective action challenges impacting public health 

Two Events, One Transformational Experience

Dr. Berwick’s keynote is part of a larger, dynamic experience in Orlando, October 15–17, 2025, where two premier events will converge: 

Human Understanding Beyond | HUB25 

Explore cutting-edge research and innovations that elevate empathy and human-centered care across the healthcare journey. 

The Governance Institute Leadership Conference 

Empower healthcare board members, trustees, and executives with strategies to strengthen governance and align leadership. 

Together, these events offer a unique blend of data-driven insights, strategic execution, and purpose-driven leadership—all in one magical location. 

Don’t Miss This Opportunity 

Whether you’re a healthcare executive, clinician, policymaker, or board member, Dr. Berwick’s keynote promises to be a transformational moment in your professional journey. Join NRC Health and The Governance Institute in Orlando to engage with the future of healthcare quality, guided by one of its most visionary leaders. 

Register for HUB25
Register for The Governance Institute Leadership Conference