Resources

Explore how gaps between brand promises and patient experiences erode trust—and why reliability is healthcare’s most critical differentiator.

NRC Health’s weekly #HumanUnderstanding newsletter.

July 2025 insights and updates for effective compliance.

In Part 2 of the Patient No Longer podcast conversation with Dr. Kevin Pho—internal medicine physician and founder of the influential KevinMD platform—host Ryan Donohue explores how physicians and patients can forge stronger relationships despite growing systemic and technological pressures.

NRC Health’s weekly #HumanUnderstanding newsletter.

Dr. Kevin Pho, founder of KevinMD and a leading voice in digital medicine, joins Patient No Longer to explore how technology, burnout, and evolving patient expectations are reshaping the physician-patient relationship. This episode takes a hard look at physician burnout, the role of empathy, and the importance of reclaiming eye contact and trust in a digital world.

NRC Health’s weekly #HumanUnderstanding newsletter.

Understanding and addressing what matters to your consumers and patients as unique people is the key to honoring and even exceeding those expectations.

United Regional’s relationship with NRC Health is a true strategic partnership that has redefined how the organization approaches patient experience.

NRC Health’s weekly #HumanUnderstanding newsletter.

June 2025 insights and updates for effective compliance.

NRC Health’s weekly #HumanUnderstanding newsletter.