Putting Patients First: Using Technology and Streamlined Workflows to Reduce Urgent Care Wait Times
Waiting longer than expected in urgent care can lead to patient frustration, delayed treatment, and decreased satisfaction. This presentation explores how technology and innovative workflows can be leveraged to enhance communication and prioritize patient needs —ultimately reducing wait times and improving the overall urgent care experience.
Objectives:
- Describe examples showing how technology and workflow interventions improved the patient experience.
- Explain practical steps or recommendations for healthcare teams to begin integrating tactics in their own urgent care settings.
NRC Health clients only—inquire about how you can join the NRC Health family or contact your account manager for more details.
NRC Health is accredited to offer one hour of ACCME, ACPE, ANCC, ACHE, and PXE continuing education credit for this webcast. In order to receive your credit, you must remain logged in for the entire duration of the webcast, answer at least three of the check-in or polling questions, and complete the evaluation. A link to the evaluation will be provided to all attendees after the webcast.