HUB23 Preview: Michael Goldberg & Dr. Gregory Makoul
Human Understanding Beyond | HUB23 — NRC Health’s 29th annual conference, is set for August 9–11, 2023, in Boston. At HUB23, you’ll engage in thoughtful discussion, learn how to transform healthcare with inspiring presenters, and discover innovative solutions for personalizing care, empowering caregivers, and restoring the human connection between patients and providers.
Join the Human Understanding® movement to transform healthcare, create better patient outcomes and experiences, and strengthen your organization’s brand and bottom line.
Here’s a preview of one of our main stage presentations:
“Elevating Experience,” presented by Michael Goldberg, Founder of Walkalongside Leader and former Executive Director of Long Island Jewish Medical Center & Dr. Gregory Makoul, Chief Transformation Officer at NRC Health
The pandemic generated unprecedented personal and financial pressures within the healthcare industry. Given this environment, there is a need for clarity and alignment around where and how experience work fits into the strategy going forward. We will provide a human-centered viewpoint and a business case for embracing a contemporary approach to experience as a powerful differentiator—focusing on what matters to the people seeking and delivering care can be a rallying point for enhancing culture and financials.
Hear two senior leaders discuss what it takes to create vibrant experiences in the real world of healthcare by transcending financial pressures and transforming traditional approaches.