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Leaders will reveal healthcare experience innovations at HUB24

Want a sneak peek at the latest innovations and insights from NRC Health? Don’t miss the opportunity to learn about the newest products and meet the latest additions to our executive leadership team. 

NRC Health is bringing the best hearts and minds in healthcare together for Human Understanding Beyond | HUB 24 in sunny San Diego, August 21–23, to take the understanding of consumers, communities, employees, and patients to unprecedented heights—going beyond scores, encounters, and expectations.  

NRC Health’s expanded executive leadership team will be on-site to collaborate, connect, and co-design for the future.  

Jason Hahn, Chief Revenue Officer; Jennifer Baron, Chief Experience Officer; and Vinitha Ramnathan, Chief Product Officer—will discuss accelerating innovation to meet the growing demand for insights and solutions in the healthcare sector—and specifically what that means for Human Understanding now and in the future. 

Human Understanding - Now, Near, and Next

Jason Hahn, Chief Revenue Officer

Jason Hahn joins NRC Health with a wealth of experience leading global revenue organizations that enhance patient, employee, and financial experiences. His previous leadership roles at Press Ganey, Perceptyx, and Kaufman Hall/Axiom underscore his ability to build customer-centric go-to-market teams.  

Jason holds an MBA from the University of Notre Dame and a BS in Marketing from Ball State University. Outside of his professional endeavors, Jason is an avid golfer, skier, and fisherman, and enjoys these activities with his wife Chrissy and sons Gannon and Evan. He is also deeply involved in his local community and the March of Dimes, reflecting his commitment to service and leadership professionally and personally. 

“In healthcare, the heartbeat of success lies in the unification of patient, consumer, and employee experiences. By prioritizing these experiences, we not only heal and empower individuals but also cultivate a culture of excellence that resonates across the entire healthcare ecosystem.” 

Vinitha Ramnathan, Chief Product Officer 

Vinitha Ramnathan serves as Chief Product Officer for NRC Health. She is a healthcare product leader with more than 20 years of experience in defining, developing, and bringing many innovative products and services to market. She earned her Master’s degree from the Carlson School of Management, University of Minnesota, and has a bachelor’s degree in Electronics and Communications engineering from India. She started her career in product management, innovation, and healthcare at Optum and has spent a significant amount of time in the past decade in small to mid-size companies. She lives in Lexington, MA with her husband Vijay, her sports and anime-loving 14-year-old son Dhruv, and an adorable mini-Australian labradoodle Noori. 

“Empathy and Human Understanding are at the heart of healthcare, and product innovations and solutions built upon these principles will generate better outcomes for everyone in the ecosystem.” 

Jennifer Baron, Chief Experience Officer 

Jennifer Baron joins NRC Health from UC Davis Health, where she served as Chief Experience Officer since 2020. In this role, she led UC Davis Health’s holistic experience framework, advancing a human-centered culture that prioritizes excellent experiences for patients and families as well as faculty and staff. Baron spearheaded the development of UC Davis Health’s Experience Roadmap, an evidence-based multi-year plan for hardwiring human centricity across the health system.  

Previously, she was the Executive Director of Experience Design at Indiana University Health, where she held several other roles in the years prior. Baron earned a bachelor’s degree in communications from Ball State University and is a Certified Patient Experience Professional. In her new role at NRC Health, Baron will lead the organization’s experience strategy, sustaining and advancing the alignment of NRC Health’s experience platform to serve its partners’ unique and changing needs.  

“I am passionate about playing a role in evolving the healthcare industry at large for generations to come. Our industry is at a tipping point and, as consumers, we expect more. By understanding the human experience in healthcare today, we can challenge ourselves to re-imagine what is possible in partnership with patients, care teams, and consumers. I am excited walk alongside our client partners to support this evolution and connect employee and patient experiences to advance the healthcare landscape.” 

What to expect at HUB24:

  • Enhanced and diverse sessions: Get ready for an exciting array of sessions crafted to impact your organization significantly.
  • Networking with industry pioneers: Meet and interact with leading healthcare experts and innovators dedicated to transforming the industry.
  • Impactful dialogues: Engage in deep, insightful discussions and obtain essential knowledge to redefine your organization’s vision, culture, and teams.
  • Motivation and planning: Be prepared to be inspired by our lineup of distinguished speakers, who will spark your enthusiasm and commitment to fostering positive change in healthcare.

Register for Human Understanding Beyond | HUB24 today!

HUB24 provides insights, strategies, and connections with likeminded healthcare leaders and innovators working to improve healthcare experiences for patients, providers, care teams, health systems, and entire communities. Preview the agenda and register today!