With Real-time’s robust data-collection capabilities, Einstein Healthcare Network was able to develop a four-pronged approach to improving the patient experience, demonstrating the organization’s excellence, and serving their patients with compassion. →
The latest news and industry
perspective from NRC Health.
The University of Arkansas for Medical Sciences (UAMS) recently used an NRC Health Community Insights panel to discover what influence a front-desk staff member has on a patient's experience. →
The phrase "new normal" may feel trite and uninspired, but its continued use points to an inescapable reality as healthcare organizations attempt to unravel consumer expectations and outline future strategies in a rapidly evolving healthcare landscape. →