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  • Patient Experience (PX)
  • Consumer Experience (CX)
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  • CAHPS

CAHPS Insider Live

Join NRC Health for the next installment of “CAHPS Insider Live”, a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

Humanity at the Core: AI’s Role in Enhancing Patient Care and Experience

Join us as we explore the evolving role of AI in healthcare.

Best Practices and Trends in Nurse Leader Rounding

Check out this webinar to hear how organizations approach nurse leader rounding.

AI meets empathy: The future of Human Understanding in healthcare

Join us for an enlightening webcast panel discussion that delves into the transformation of power of AI-enabled solutions in enhancing healthcare experiences.

There’s a Snake On My Head! Alleviating Fear and Anxiety

In this presentation, we explore the speaker’s research study on patient and family fear and the most important things we can do to ease it.

CAHPS Insider Live

Join NRC Health for the next installment of “CAHPS Insider Live”, a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

CAHPS Insider Live

Check out our first installment of “CAHPS Insider live,” a quarterly webcast for Healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

Bridging gaps, boosting care: The UCI Health communication breakthrough

NRC Health and patient experience leaders from UCI Health delve into an ambitious nurse-provider rounding pilot program aimed at enhancing communication.

Enhance Meetings to Strengthen Relationships with Nurse Leaders

During this webinar, an NRC Health partner shares how they transformed their relationship with nurse leaders by re-imaging meetings with them.

Empowering care excellence: Integrating nursing insights with patient safety outcomes and experience strategies

Get insights into the work of nurses, how their work interfaces with other roles in the healthcare facility, and the resulting impact of that interface on patient safety outcomes and experience.

Seeing stars: Navigating patient ratings and reviews

From demographic data to factoring in third-party sites, we’ll show you the key information you need to know and show how you can make ratings and reviews work for you.

Service Recovery Best Practices and Innovations

During this webinar, you will learn replicable practices to enhance your organization’s service recovery culture.