Imagine you’re terrified of snakes, and one is perched on your head. Suddenly someone enters the room and starts sharing vital information that you need to care for yourself. How much would you actually absorb, with that snake on your head? 

This is the reality every day in some patients’ experience of healthcare. Patients, families, and even healthcare team members often walk into medical settings filled with fear—and when they’re scared, they can’t fully grasp the critical information providers are trying to convey. Mindy G. Spigel, RN, MSN, CPXP, will delve into her research on patient and family fear, offering key strategies to alleviate this anxiety at Human Understanding Beyond | HUB 24 in San Diego, August 21–23. 

With over 40 years of experience in various healthcare and educational settings, Spigel has dedicated her career to helping organizations create exceptional experiences for healthcare teams and the patients and families they serve. 

“I’ve seen healthcare struggle during times of change and uncertainty,” she says. “But when simple tools are used to reduce anxiety, amazing outcomes can happen. Fear in healthcare is real, but it doesn’t have to be that way. When we show true empathy and understanding, it enhances the experience for everyone.” 

 Join us to: 

• Understand the impact of fear on patients, families, and healthcare teams. 
• Discuss the research on the most crucial needs of people when they are afraid. 
• Learn to use effective strategies to reduce fear in patients, families, healthcare teams, and yourself. 

Don’t miss Spigel’s session on how small shifts can significantly improve the patient experience. Prepare to be enlightened and empowered!  

• Enhanced and diverse programming: Prepare for exciting sessions crafted to impact your organization significantly. 
• Network with healthcare pioneers: Meet and connect with top healthcare leaders and innovators who are dedicated to revolutionizing the industry. 
• Participate in impactful dialogues: Engage in deep, thought-provoking discussions and gain invaluable insights to redefine your organization’s vision, culture, and teams. 
• Motivation and strategy: Be inspired by our lineup of influential speakers, who will ignite your passion and drive for positive change in healthcare. 

HUB24 provides insights, strategies, and connections with likeminded healthcare leaders and innovators working to improve healthcare experiences for patients, providers, care teams, health systems, and entire communities. Preview the agenda and register today!