Nearly 75% of healthcare consumers do not have a clear sense of how AI is used in healthcare. Our research shows consumers who think they know how AI is used in healthcare are less likely to view it as dangerous and are more likely to report being hopeful, excited, and confident about its use. Building trust in a future that will be increasingly reliant on AI requires health systems to clearly explain AI—and their vision for using it—to patients and employees alike.

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Featuring topics like AI and tech, safe environments for employees, the complexities of care access, and so much more, the 2024 Pediatric Collaborative will have something for everyone. Plus register for our webcast to uncover how you can support the transition from pediatric to adult healthcare.

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Webcast | Thursday Dec. 14 | 2:00 PM CT

There’s still time to register for our webcast featuring Gundersen Health System and M Health Fairview. Join us December 14 as we take a deeper dive into their stories and hear the strategies that delivered incredible increases in their Net Promoter Scores.

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The UCHealth Patient Experience Champions Program is about creating positive ripples within the organization. See how they’re using patient comments from NRC Health to reaffirm the joy in care and deliver better patient experiences.

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Read this month’s CAHPS Insider to get insights and updates on effective compliance.

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