From emerging concerns impacting safety to new implications for brand preference, register for our LIVE national webcast on February 13 to see what experience trends to watch for in the year ahead and be among the first to get your copy of the 2024 Experience Perspective.

The 2024 Experience Perspective is almost here—register now →

PATIENT NO LONGER PODCAST:

In this episode of Patient No Longer, Korby Miller, MS I/O Psy, CPXP, CPHQ, Vice President of Experience, Safety, and Quality Operations at Prisma Health tells us why system work is culture work, plus so much more.

Tune in to the full episode →

Join this live webcast as we continue our countdown to the 2024 Pediatric Collaborative! Hear how Children’s Minnesota managed to boost their NPS and increase volumes in the face of staffing shortages with a comprehensive communication strategy that helped put patients, families, and caregivers on the same page.

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PEDIATRIC COLLABORATIVE PREVIEW:

Timely healthcare services improve health outcomes and lead to positive patient experiences. Get a sneak peak of this Pediatric Collaborative presentation from Children’s Mercy Kansas City to learn more and see what sort of amazing presentations are waiting for you in Denver.

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NRC Health is elevating its leadership team with the appointment of four executive-officer positions. The strategic move will allow NRC Health to accelerate innovation while continuing to provide exceptional customer experiences to its partners.

Learn more and join the discussion online →

Read this month’s CAHPS Insider to get insights and updates on effective compliance.

Read the CAHPS Insider →