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The latest news from NRC Health: July 13, 2023

Highlights from our July 13, 2023 email newsletter.

An Experience Perspective on Mental and Behavioral Health

NRC Health HCAHPS data collected over the past decade reveals that self-reported ratings of ‘Excellent’ or ‘Very good’ mental health have been declining since 2016. Despite progress in various treatment modalities, significant gaps persist in the availability, accessibility, and affordability of services. Read this month’s nSight to see the data behind mental and behavioral health and discover strategies to better coordinate services in the care setting and beyond. Read the full report →

The future of innovation at NRC Health

See how NRC Health is staying ahead of the curve by listening to our healthcare partners to understand their biggest challenges, and providing cutting-edge solutions to enable care teams to better understand the individual needs of each person they serve, tap into the voices of consumers to make strategic decisions, and create happier, healthier communities.

HUB23 Poster Sessions: Powerful messages that inspire

HUB23 will set the stage to improve healthcare experiences for patients, providers, caregiving teams, health systems, and communities. See how we’re expanding our presentation and networking opportunities with our new dynamic poster presentation sessions. Hear motivating messages, be a part of thoughtful discussions, read moving experiences, and discover innovations to enhance your PX and marketing teams

Restoring Loyalty: What's Driving Our Patients Away?

Why are patients distancing themselves from healthcare brands they know and (used to) trust? Join as we showcase the driving factors that interrupt loyalty and keep patients from connecting to us before, during, and after care. Plus, discover tactics that can reverse the loyalty dip and restore the relationship between caregiver and care receiver.


Bryan Health chooses NRC Health as patient experience partner

Bryan Health has selected NRC Health to be its continued partner in providing Human Understanding through personalized healthcare solutions and data-driven insights. Through this alliance, NRC Health, recipient of the 2023 Best in KLAS Award for Patient Experience Improvement, will work with teams throughout the Bryan Health system. 

Let's stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.