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The latest news from NRC Health: July 20, 2023

Highlights from our July 20, 2023 email newsletter.

NRC Health's approach to meeting care teams where they are

Want to recognize care team members? We’re helping you do it in real time, at scale. See how we’re making it easy →

HUB23 spotlight: The profound issue of modern bias

Hannah Fry, Professor in the Mathematics of Cities at the Centre for Advanced Spatial Analysis at University College London, describes why who can and cannot be counted is one of the defining issues of our days.

Patient experience from the outside in: Human Understanding in practice

From practical tips for moving the HCAHPS needle, to building true human connections out of personal experience, and so much more, see NRC Health’s best content from Q2.

Nine-digit poker: Pursuing your mission in the middle of chaos

Bryan Mills, CEO of Community Health Network, and eternal optimist, thinks about experience in healthcare completely differently.


Unlock the power of appreciation and boost retention

The rise of retail-based care has exacerbated the longstanding issues of burnout and compassion fatigue. Fortunately, there is hope.


The innovative tools reshaping healthcare in 2023

How will advancements in AI like ChatGPT impact care? Follow us online and see how we’re driving the future of humanized patient care through revolutionary innovation.

Let's stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.