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The latest news from NRC Health: August 1, 2024

Highlights from our August 1, 2024 email newsletter.

Join us at Human Understanding Beyond | HUB24 to explore how leaders at UK King’s Daughters have been at the forefront of creating a focused, intentional patient experience program, highlighting the importance of adaptive strategies and innovative solutions in enhancing patient care.

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ON-DEMAND WEBCAST

Seeing stars: Navigating patient ratings and reviews

Today, ratings and reviews are second only to “how to find a physician” in terms of the information that patients deem most important on healthcare websites. Are you giving patients what they’re looking for?

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Unveiling healthcare's human side with Dr. Geeta Nayyar

Listen to this podcast to hear Dr. Geeta Nayyar, MD, MBA, discuss disinformation, the stakes facing patients today, and the importance of shared decision-making with healthcare providers. Plus, catch more of Dr. G at Human Understanding Beyond | HUB24, where she’ll deliver the opening keynote.

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Improving parental involvement for better NPS at Children’s Minnesota

Revisit this case study to discover how one of the largest pediatric health systems in the United States set new goals, addressed staffing shortages, and used NRC Health data to improve patient experience scores.

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McCready named one of the Top 50 Women Leaders of South Dakota

We are thrilled to announce that our very own Senior Vice President of Customer Strategy, Jennifer Morrison McCready, has been recognized as one of the Top 50 Women Leaders of South Dakota for 2024 by Women We Admire!

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Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.