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NRC Health 2021 Healthcare Consumer Trends Report

The COVID-19 pandemic and the continued rise of consumerism have left us with a healthcare future that has, perhaps, never seemed so uncertain. But, there is hope.

Organizations that keep a watchful eye on customers will still have the most effective predictor for the future of healthcare in America. To that end, NRC Health is releasing our 2021 Healthcare Consumer Trends Report. Gleaned from 2+ million patient comments drawn from feedback surveys, and 300,000+ responses from NRC Health’s Market Insights database, this report will help you develop a clear understanding of what consumers want and where the industry is heading.