This week on Patient No Longer, we sit down with Jeremiah Todd, VP of Customer Engagement, Experience & Language Access at Fairview Health Services, to cover language access, the journey toward Human Understanding, and how Fairview is transforming patient and customer experiences. Listen to Patient No Longer on YouTube or wherever you get your podcasts.

Tune in to create a more inclusive healthcare environment

On this episode of the Becker’s Healthcare Podcast, NRC Health’s Adam Tanner discusses how healthcare employee experience strategies are evolving. From real-time feedback, to empowering managers, and aligning employee and patient experiences, Tanner offers actionable insights to combat burnout and drive meaningful change.

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As AI continues to proliferate in the healthcare industry, health IT vendors are testing the waters with an emerging use case: understanding patient experience data. See how AI is working to distill the reams of patient experience data that healthcare organizations need to support better clinic encounters.

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NRC Health and Children’s Hospital Los Angeles are thrilled to partner for this dynamic event that will energize and empower you. Join us in the heart of Los Angeles’ entertainment district for innovative best practices, thoughtful discussion, and cutting-edge strategies to help you humanize care.

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“The continuous product enhancements by NRC demonstrate a commitment to delivering excellence for their customers.”

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As we approach 2025, the healthcare landscape continues to evolve, with AI offering transformative possibilities in patient and employee experiences. We asked our followers on LinkedIn what area they think holds the most promise.

See the poll results and share your own thoughts →