The latest news from NRC Health: August 14, 2025
Highlights from our August 14, 2025 email newsletter.
Healthcare pioneer Donald Berwick is coming to HUB25
Founder of the Institute for Healthcare Improvement, winner of the Heinz Award for Public Policy, knighted by Queen Elizabeth, and so much more, Dr. Berwick is internationally recognized as a trailblazer in healthcare quality improvement. Join us at HUB25 as he delivers a keynote examining the origin and future challenges of the healthcare quality movement.
CAHPS Insider Live - Fall 2025 Update
Join us September 3 for a 30-minute session covering key topics including Fall regulatory projects, ICH CAHPS reporting, an overview of PIX, and Home Health CAHPS survey updates. No matter your focus, this webcast is the fast track to staying current.
Be a Driver of Change: Morgan Jones Joins Patient No Longer
Morgan Jones, Chief Strategy Officer at Duke University Health System, joins us on Patient No Longer to share how strategic planning can move from “a paperweight on the shelf” to a living, breathing driver of change. Watch this episode on YouTube or wherever you get your podcasts.
Is your brand promise aligned with the care you deliver?
In our recent nSight, William England, Ph.D., and Michelle Silva, M.A., uncover a critical disconnect: hospitals with strong reputations but low patient experience scores have the lowest trust among consumers.
NRC Health's Next Regional Summit is in Palm Springs
Join NRC Health for a powerful day exploring how trust is built and sustained. Hear expert insights on reliability, competence, and respect; learn what today’s consumers and patients expect; and gain practical strategies to embed experience management as a core organizational strength.
