NRC Health is proud to recognize the 2021 Consumer Loyalty Award winners!
Consumer Loyalty Award winners had to achieve an extraordinarily high score on NRC Health’s Loyalty Index, a composite of seven different critical aspects of consumer loyalty. The 2021 Consumer Loyalty Award winners were announced on August 4th at the 27th Annual NRC Health Symposium in Nashville.
|California Hospital Medical Center||Los Angeles, CA|
|Duke University Hospital||Durham, NC|
|Hospital of The University of Pennsylvania||Philadelphia, PA|
|NewYork-Presbyterian Weill Cornell Medical Center||New York, NY|
|Parkview Regional Medical Center||Fort Wayne, IN|
|Pennsylvania Hospital||Philadelphia, PA|
|Ronald Reagan UCLA Medical Center||Los Angeles, CA|
|University of Iowa Hospitals and Clinics||Iowa City, IA|
|University of Michigan Hospital||Ann Arbor, MI|
|University of Utah Hospital||Salt Lake City, UT|
Market Insights, the largest online healthcare consumer-perception survey in the U.S., measures the opinions, behaviors, and profiles of 310,000 consumers annually. The standard error range for a sample of over 300,000 households is +/– 0.2 percent at the 95 percent confidence level. The survey sample plan is designed to be nationally representative of the 48 contiguous United States. Responses are gathered via an Internet-based questionnaire that respondents receive through email invitations.