NRC Health Releases Top 100 Consumer Loyalty Award List
– 2020 Award winners will be announced August 24, 2020 –
Winners of the Consumer Loyalty award are identified by results from our nationally syndicated Market Insights study, which surveyed more than 310,000 households across the country from April 2019 through March 2020. To qualify, each organization had to garner at least 150 top-of-mind mentions from the survey.
Winning organizations had to achieve an extraordinarily high score on NRC Health’s Loyalty Index, a composite of seven different critical aspects of consumer loyalty.
2019 “Best in Class” Consumer Loyalty Award Winners
| Brigham and Women’s Hospital | Boston, MA |
| Hospital of The University of Pennsylvania | Philadelphia, PA |
| Kaiser Permanente Roseville Medical Center | Roseville, CA |
| Methodist Le Bonheur Germantown Hospital | Germantown, TN |
| Parkview Regional Medical Center | Fort Wayne, IN |
| Saint Luke’s East Hospital | Lee’s Summit, MO |
| St. Luke’s Hospital | Chesterfield, MO |
| St. Vincent’s Birmingham | Birmingham, AL |
| Texas Children’s Hospital | Houston, TX |
| UAB Hospital | Birmingham, AL |
