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NRC Health Releases Consumer Loyalty Award Top 100 List

Winners of the Consumer Loyalty Award are identified by results from our nationally syndicated Market Insights study, which surveyed more than 310,000 households across the country from June 2018 through May 2019. To qualify, each organization had to garner at least 150 top-of-mind mentions from the survey.

Winning organizations had to achieve an extraordinarily high score on NRC Health’s Loyalty Index, a composite of seven different critical aspects of consumer loyalty.

Congratulations to the 111 organizations named to this list. Award winners were recognized at the 2019 NRC Health Symposium, held August 14-16 in Nashville, TN.

2019 “Best in Class” Consumer Loyalty Award Winners

Brigham and Women’s Hospital Boston, MA
Hospital of The University of Pennsylvania Philadelphia, PA
Kaiser Permanente Roseville Medical Center Roseville, CA
Methodist Le Bonheur Germantown Hospital Germantown, TN
Parkview Regional Medical Center Fort Wayne, IN
Saint Luke’s East Hospital Lee’s Summit, MO
St. Luke’s Hospital Chesterfield, MO
St. Vincent’s Birmingham Birmingham, AL
Texas Children’s Hospital Houston, TX
UAB Hospital Birmingham, AL

View the full Top 100 Award list.