Blog - NRC Health

NRC HEALTH BLOG

The latest news and innovation

Don’t miss out on the
latest from NRC Health!

Sign up today →

Don’t miss out on the
latest from NRC Health!

Sign up today →

From first to last impressions: How to bring voice to consumers and inspire loyalty

You only have seven seconds to make a positive first impression—so how does your health organization stick in the minds of consumers? → January 10, 2022

Happy New Year!

We appreciate your commitment to Human Understanding, and we want to wish you a heartfelt Happy New Year! → January 3, 2022

Can front desk perceptions at hospitals actually make a patient’s experience better?

The University of Arkansas for Medical Sciences (UAMS) recently used an NRC Health Community Insights panel to discover what influence a front-desk staff member has on a patient's experience. → December 29, 2021

2021 consumer panel highlights the impact of wait times on NPS scores

Here are eight ways a healthcare organization can make a difference if wait times can't be shortened → September 15, 2021

Bryan Health recognized for their excellence in Human Understanding

At Bryan Health in Lincoln, Nebraska, the ICU routinely cared for the chronically critically ill, supporting families during some of the worst times of their lives. → August 23, 2021

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

Visit NRC Health’s Multimedia Hub with Becker’s Hospital Review →