News

In this episode, we are joined by Mandy Riemer, Manager of Patient Experience at Children’s Mercy, and Evan Sheaff, AVP of Customer Strategy at NRC Health, to discuss how Children's Mercy is finding out what patients want most, what key trends they are seeing in patient experience, where overburdened clinicians and staff can focus on personal connections and a lot more. → May 25, 2023

In a career of serving and caring for others, pediatric professionals can be deeply fulfilled—and extremely challenged. → May 25, 2023

Fifteen seconds can make all the difference in the world of healthcare. For NRC Health partners, those 15 seconds can help provide an easily viewable patient-background summary, so that patients feel seen and heard and providers have the necessary details to deliver better care experiences. → May 23, 2023

Diversity, equity, and inclusion are important strategic initiatives across many industries—but leaders at the recent NRC Health 2023 Pediatric Collaborative believe that they may be most important in healthcare.  → May 18, 2023