The latest news from NRC Health: April 24, 2025
Highlights from our April 24, 2025 email newsletter.
Trust at the Core: Insights from the 2025 Experience Perspective Webcast
In a healthcare environment defined by rapid change and rising consumer expectations, one factor consistently rises above the rest: trust. The latest NRC Health webcast unpacked the 2025 Experience Perspective report, revealing that trust isn’t just a feel-good concept—it’s the backbone of loyalty, reputation, and long-term success.
Human-Centered Design: Putting People at the Heart of Healthcare Experiences
In a system often shaped by processes, protocols, and metrics, it’s easy to lose sight of the people at its core. But what if the key to better healthcare experiences—for both patients and employees—starts by redesigning how we think? Join this live webcast with Cast & Hue to see how you can put people ahead of systems and create meaningful connections.
You've Weighed In: What's the Hardest Generation to Reach?
As healthcare leaders, we know that trust is the cornerstone of delivering exceptional care. But building that trust isn’t one-size-fits-all, it varies across generations. See what generation healthcare professionals say is most difficult to build trust with and find what you can do to bridge the gap.
NRC Health wins Medallia’s 2024 New Partner Award
NRC Health is honored to be named the winner of Medallia’s 2024 New Partner Award! This prestigious recognition reflects our commitment to transforming healthcare experiences, and the powerful impact of our partnership with Medallia. It is a testament to our dedication to improving every touchpoint of the healthcare journey.
Best Practices for Improving the Emergency Department Experience
In this NRC Health client-exclusive webcast, we’ll explore how a group of emergency department leaders enhanced their ED experience with tactics like rounding and succession planning. To uncover best practices, develop a plan, and implement impactful strategies, contact your account manager.
Regional summits are heading to Kansas City and Dallas
NRC Health’s regional summits are compelling one-day events exploring how trust shapes every healthcare interaction. Discover key strategies to strengthen trust across patient, consumer, and employee experiences. Our next regional summits are heading to Kansas City and Dallas so be sure to join us there!
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