NRC Health is honored to once again receive the Best in KLAS 2025 Award for Healthcare Experience Management for the second time in three years.

This recognition as #1 in the Healthcare Experience Management category underscores our relentless pursuit of healthcare excellence, which brings together our comprehensive platform and advanced technology and techniques to drive the most human healthcare experiences.

Read the announcement and see why we’re #1 →

Read this month’s CAHPS Insider to get insights and updates on effective compliance.

Read the February CAHPS Insider →

Join us in Los Angeles for the 2025 Pediatric Collaborative. Among the many great presentations, our Roundtable Sessions offer a unique, speed-dating-style format designed to help you learn from pediatric healthcare experience research, case study results, and more, all while connecting with peers.

Make connections and reignite your passion →

An engaged, empowered workforce isn’t just a nice-to-have—it’s critical for creating an environment where care can truly thrive. Join this webcast to explore how your organization can build trust with and empower your workforce, ultimately delivering better outcomes for patients – and your bottom line.

Register and shape a journey unique to each employee →

If you missed our first CAHPS Insider Live of 2025, don’t worry. Watch the recording to get insight into your data, gain a better understanding of the new and updated dimensions, and be better prepared for the year ahead.

Watch now →

Disruptors like Amazon are challenging traditional healthcare, prompting UPMC and NRC Health to explore the role of brand positioning in patient satisfaction and recognition. Listen to this SHSMD podcast to get a perspective on market challenges, care preferences, and to address broader trends like consumerism, patient engagement, and healthcare innovation.

Listen now →