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The latest news from NRC Health: July 24, 2025

Highlights from our July 24, 2025 email newsletter.

Beyond the Buzzwords: The Future of Population Health

PNL is back with Dr. Brian Silverstein

The Chief Population Health Officer at Innovaccer joins Patient No Longer to break down why progress on population health has been slow, social determinants, and essential focuses for leaders in the years to come. Listen wherever you get your podcasts or on YouTube.

United Regional's Remarkable Gains in Patient Experience

In partnership with NRC Health, United Regional implemented a proactive, system-wide approach to service alerts that has transformed both patient outcomes and internal culture. See how they equipped nurse leaders with the tools—and the permission—to personally follow up with patients, resulting in a dramatic improvement in experience metrics and team morale alike.

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The high cost of low reliability in healthcare experiences

Discrepancies between what consumers and patients expect and what they experience during care can damage trust—even for health systems with strong brands and reputations. See how you might be eroding trust and how you can create brand alignment with your patient experience team.

The next chapter of Human Understanding starts now.

Hear directly from our CEO, Trent Green, as he shares his vision for NRC Health’s future—one rooted in innovation, empathy, and a 40-year legacy of humanizing healthcare.

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Have You Registered For HUB25 Yet?

At Human Understanding Beyond | HUB25, we’re inviting experts from all across the country and from every facet of the healthcare experience to share the unique insights and strategies they’re using to transforming healthcare for the better. Are you ready to be inspired by the industry’s brightest minds?

Sign up today!

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