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The latest news from NRC Health: June 26, 2025

Highlights from our June 26, 2025 email newsletter.

Can Human Connection Survive Modern Healthcare?

Patient No Longer is back! Listen to our newest episode featuring Dr. Kevin Pho, founder of KevinMD and a leading voice in digital medicine, as we dive into physician burnout, empathy, and trust in a digital world. You can also find Patient No Longer on YouTube.

Humanizing Healthcare | Meet CEO Trent Green

Get to know Trent Green, the CEO of NRC Health, as he shares what inspired him to join the organization and his vision for the future of healthcare. Discover how NRC Health is leading the way in Human Understanding and transforming care beyond the clinical encounter.

Trent Green
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The Rising Self-Advocacy of Female Healthcare Consumers

Healthcare’s most valuable and vocal consumers are putting their dollars outside the traditional systems, searching for support and understanding in a life-stage they feel has been largely ignored by the industry. This presents health systems with a significant opportunity.

United Regional’s Remarkable Gains in Patient Experience

United Regional Health Care System has become a model for how strategic service recovery, frontline empowerment, and real-time feedback can elevate the patient experience. Discover their key outcomes including how they converted 71% of detractors into promoters.

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Key Takeaways from NRC Health’s Live CAHPS Webcast

Did you miss the spring edition of CAHPS Insider Live? We’ve broken down the essential takeaways so you can stay informed on key updates, upcoming CAHPS Hospice changes, trends in response rates, and more.

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Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.

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