The latest news from NRC Health: May 1, 2025

It’s Patient Experience Week—an annual moment to recognize the incredible dedication of healthcare professionals who put patients first every day. At NRC Health, we’re proud to support health systems, hospitals, and healthcare leaders in honoring those who make compassionate, personalized care possible. Our 2025 PX Week theme—Honoring Caregivers, Fostering Trust, Inspiring Experiences—underscores our shared mission to create a more trusted, responsive, and patient-centered healthcare experience.

See how you can bring Patient Experience Week to life →

NRC Health wants to honor the caregivers, leaders, and support teams who foster trust and inspire better healthcare experiences every day. You are the difference-makers! This week, and every week, we say thank you to all those who put at the heart of healthcare.

Celebrate with us and share your gratitude →

For her outstanding leadership and transformative impact in product innovation, Vinitha Ramnathan, Chief Product Officer at NRC Health, has been selected from over 1000 nominees to be recognized as one of the winners of the prestigious 2025 CPO Awards.

Learn more about the CPO Awards and Vinitha’s impact →

In a system often shaped by processes, protocols, and metrics, it’s easy to lose sight of the people at its core. But what if the key to better healthcare experiences—for both patients and employees—starts by redesigning how we think? Join this live webcast with Cast & Hue to see how you can put people ahead of systems and create meaningful connections.

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In this episode of the Becker’s Healthcare Podcast, Jennifer Baron, Chief Experience Officer at NRC Health, and Kathryn Peisert, Editor in Chief & Senior Director at The Governance Institute, discuss the critical role of trust in shaping the future of patient experience.

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As patient expectations evolve, experience teams must proactively position themselves for continued impact. Join Toya Gorley, MBA, Improvement Advisor at NRC Health, for a powerful session on building a culture of ownership and accountability at every level of your organization.

Register now →