The latest news from NRC Health: May 15, 2025

NRC Health and The Governance Institute (TGI) are bringing together two of healthcare’s most impactful events—Human Understanding Beyond | HUB25 and TGI’s Leadership Conference—to create one powerful, unified experience.

This October, join healthcare’s top minds in Orlando for three days of visionary insights, bold ideas, and collaborative leadership designed to shape the future of healthcare.

Let’s shape the future of healthcare together →

NRC Health’s 2025 Experience Perspective explores how shifting demographics and rising expectations are reshaping trust from consumers, to leaders, to frontline workers. Download now for actionable insights on aligning behavior with brand, empowering teams, and creating experiences that build lasting confidence.

Let us help you turn insights into action →

Read this month’s CAHPS Insider to get insights and updates on effective compliance and then register for next month’s CAHPS Insider Live as our hosts cover recent training topics, upcoming CAHPS hospice changes, trends in response rates, and much more.

Read the May CAHPS Insider →

NRC Health is proud to celebrate Jennifer Baron for being named one of Women We Admire’s Top 50 Women Chief Experience Officers of 2025. This prestigious recognition honors dynamic leaders who are redefining the customer, patient, and employee experience across industries.

See how Jennifer is impacting the healthcare industry →

May marks a special time in healthcare as we celebrate both National Nurses Week and National Hospital Week. These observances shine a spotlight on the extraordinary people at the center of care, whose compassion, resilience, and commitment touch millions of lives every day.

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